Privacy Policy

Effective Date: 06.10.2024

Viesbooster.io ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform ("Service"), which helps YouTubers optimize their thumbnails, run A/B tests, and access our custom thumbnail store. Please read this policy carefully to understand how we handle your personal data.

By using Viesbooster.io, you agree to the collection and use of information in accordance with this Privacy Policy.

IF YOU DO NOT ACCEPT THE TERMS OF THE PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICE.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Information

When you sign up for our Service, we may collect personal information including, but not limited to:

• Name
• Email address
• Payment information (processed through third-party payment processors)
• Account credentials (username and password)

1.2 Uploaded Content

When you use our Service, you may upload images, thumbnails, and other media files. We store these files to provide you with our services, including A/B testing, thumbnail recommendations, and customization options.

1.3 Generated Data

We collect and store data generated by our Service, such as:

• Reports and recommendations generated by OpenAI
• A/B test results
• Analytics related to your use of the Service

1.4 Usage Data

We may collect information about how you access and use the Service, including:

• IP address
• Browser type
• Device information
• Pages visited, time spent on pages, and other usage statistics

1.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Improve the Service

• To deliver the services you request, including thumbnail recommendations, A/B testing, and access to the thumbnail store.
• To analyze and improve the performance of our Service.
• To personalize your experience and provide tailored recommendations.

2.2 To Communicate With You

• To send you updates, notifications, and other information related to your use of the Service.
• To respond to your inquiries and provide customer support.

2.3 For Billing and Payments

• To process payments for the Service through third-party payment processors.
• To manage your subscription and provide billing-related information.

2.4 For Analytics and Research

• To monitor and analyze usage trends to improve our Service.
• To conduct research and development to enhance the Service.

2.5 For Legal Compliance

• To comply with legal obligations, such as tax reporting and responding to lawful requests by public authorities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.

3.2 Legal Compliance

We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Retention

We will retain your personal information, uploaded content, and generated data for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account or request that we no longer use your information to provide you with the Service, please contact us at team@viewsbooster.io. We will delete your information in accordance with applicable laws.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.
• Portability: You have the right to request that we transfer your personal information to another service provider.
• Objection: You have the right to object to certain types of data processing, such as direct marketing.

To exercise any of these rights, please contact us at team@viewsbooster.io.

7. Children's Privacy

If you are located in the United States, you must be at least 13 years old to use our services. In compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998, if we discover that we have collected personal information from children under the age of 13 without proper consent, we will not disclose this data. We also reserve the right to promptly delete the account and remove all associated information, including any sensitive or health-related data, from our servers.

If you are located in the EU, you must meet the minimum age requirement set by the laws of your country to use our services. For instance, in Germany, you must be at least 16 years old to provide valid consent for the processing of your personal data. If you are below the required age, you may still use our services, but only with the consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal data from a child without the necessary consent, we will take immediate steps to delete such information from our records.

8. International Data Transfers

If you are accessing our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: team@viewsbooster.io

By using Viesbooster.io, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.